[Elecraft] Amazing service

[Jim Brown]

I wanna know what other mfr of a $2,000 consumer product has the two 
PRINCIPALS of the company almost constantly reading their customers 
email and responding to relevant parts of it with meaningful 
actions, not platitudes, and no flunkies in the way to act as 
filters? Not only that, but also responding to customer comments, 
wish lists, feature requests, bug reports, and so on as fast as 
their engineering department can pump them out? Even better, design 
of the radios were driven by customer input, early designs were 
extensively beta tested by top operators, and their comments 
incorporated both in the initial product introduction and subsequent 
upgrades. And the upgrades WORK. 

If you want a taste of reality, check out email lists for Ten Tec, 
Yaesu, Icom, or Kenwood products. 

73,

Jim Brown K9YC