[Elecraft] TRANSLATION: K3 Subreceiver Status Update

[Jim Brewster]

Likewise.  Jim - KE0NE
----- Original Message ----- 
From: "John Klewer" <n6ax at speakeasy.net>
To: "Tom AK2B" <tom at portronix.com>
Cc: <elecraft at mailman.qth.net>
Sent: Friday, January 18, 2008 2:50 PM
Subject: Re: [Elecraft] TRANSLATION: K3 Subreceiver Status Update


> AMEN!
>
>
>
> Tom AK2B wrote:
>
>>Hi Steve,
>>
>>"The Believers" sounds more like a 60's rock group than a description of
>>Elecraft customers. From my perspective, working for a small business, you
>>become well acquainted with your customers over a period of time. A lot of
>>these customers come back because they trust you based upon their past
>>experiences. So, you are absolutely correct when you say that a company's
>>word and reputation are paramount. I've been dealing with Elecraft since
>>2004. In that time I've had numerous occasions where I had to contact the
>>company for a variety of reasons. In no case were my e-mails or phone 
>>calls
>>ignored or sidetracked to a foreign country. Every experience I've had 
>>with
>>Elecraft whether through their products or customer support has been
>>positive. (I wish I could say that about more than a handful of the
>>companies I do business with.)
>>
>>The simple truth is, any company can hit a bump in the road and will. At
>>that point, they have to rely on their word and past reputation. Based 
>>upon
>>Elecraft's track record, I don't feel the least worried. When I read posts
>>like yours, I just assume you haven't any prior experience with the 
>>company
>>in which to base your comments. It is very easy to look with a jaundiced 
>>eye
>>towards a lot of disreputable businesses these days and then lump them all
>>together. In the long run, though, it is not fair to those that who have
>>done nothing to warrant it.
>>I don't see Elecraft as a religion to which your "Believers" tag implies.
>>They are a COMPANY of people of which I have had the pleasure of doing
>>business with. I like what they sell and I like the way the treat me. It’s
>>that simple.
>>
>>The K3 is as a major undertaking by a couple of wide eyed hams in Aptos 
>>who
>>think they can build the world’s best amateur transceiver. I think they 
>>have
>>done it – even though there remain a few bumps. I think they also feel a
>>strong sense of responsibility in making sure that you not only get what
>>they have advertised but that it also works as advertised.
>>Frankly, I see it all as rather exciting that the K3 is still undergoing 
>>so
>>many changes right before my eyes and that it only takes a few mouse 
>>clicks
>>to implement them. But, make no mistake, the K3 as it sits is a remarkable
>>product - maybe not finished - but, none-the-less, remarkable. The fact 
>>that
>>the K3 will be getting even better with time leaves me feeling that my 
>>money
>>was not only well spent – but is also producing dividends.
>>Come to think of it, maybe I am a Believer.
>>
>>Tom, AK2B
>>
>>
>>Steve Sacco NN4X wrote:
>>
>>>Actually (and this may be a shock to "The Believers") you might be
>>>surprised to know that there seems to be a rather LARGE group of people
>>>who agree with me, not only for the "TRANSLATION" e-mail, but also the
>>>"OPEN LETTER" e-mail which I sent last month.  They say so,
>>>enthusiastically, in private correspondence.  No joke.
>>>
>>>You see, John, when all's said and done, all we have is our reputation.
>>>
>>>There are those who stand and deliver on promises, those who don't.
>>>
>>>Those who's word cannot be trusted must be held accountable.  This HAS to
>>>be the case, because, at a high level, what else holds a civilization
>>>together?
>>>
>>>Anyway, enjoy S/N 157!
>>>
>>>73,
>>>
>>>Steve NN4X
>>>EL98jh
>>>
>>>
>>
>>
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