[Elecraft] TRANSLATION: K3 Subreceiver Status Update

John Klewer n6ax at speakeasy.net
Fri Jan 18 15:50:34 EST 2008


AMEN!



Tom AK2B wrote:

>Hi Steve,
>
>"The Believers" sounds more like a 60's rock group than a description of
>Elecraft customers. From my perspective, working for a small business, you
>become well acquainted with your customers over a period of time. A lot of
>these customers come back because they trust you based upon their past
>experiences. So, you are absolutely correct when you say that a company's
>word and reputation are paramount. I've been dealing with Elecraft since
>2004. In that time I've had numerous occasions where I had to contact the
>company for a variety of reasons. In no case were my e-mails or phone calls
>ignored or sidetracked to a foreign country. Every experience I've had with
>Elecraft whether through their products or customer support has been
>positive. (I wish I could say that about more than a handful of the
>companies I do business with.)
>
>The simple truth is, any company can hit a bump in the road and will. At
>that point, they have to rely on their word and past reputation. Based upon
>Elecraft's track record, I don't feel the least worried. When I read posts
>like yours, I just assume you haven't any prior experience with the company
>in which to base your comments. It is very easy to look with a jaundiced eye
>towards a lot of disreputable businesses these days and then lump them all
>together. In the long run, though, it is not fair to those that who have
>done nothing to warrant it. 
>
>I don't see Elecraft as a religion to which your "Believers" tag implies.
>They are a COMPANY of people of which I have had the pleasure of doing
>business with. I like what they sell and I like the way the treat me. It’s
>that simple.
>
>The K3 is as a major undertaking by a couple of wide eyed hams in Aptos who
>think they can build the world’s best amateur transceiver. I think they have
>done it – even though there remain a few bumps. I think they also feel a
>strong sense of responsibility in making sure that you not only get what
>they have advertised but that it also works as advertised.  
>
>Frankly, I see it all as rather exciting that the K3 is still undergoing so
>many changes right before my eyes and that it only takes a few mouse clicks
>to implement them. But, make no mistake, the K3 as it sits is a remarkable
>product - maybe not finished - but, none-the-less, remarkable. The fact that
>the K3 will be getting even better with time leaves me feeling that my money
>was not only well spent – but is also producing dividends. 
>
>Come to think of it, maybe I am a Believer.
>
>Tom, AK2B
>
>
>Steve Sacco NN4X wrote:
>  
>
>>Actually (and this may be a shock to "The Believers") you might be
>>surprised to know that there seems to be a rather LARGE group of people
>>who agree with me, not only for the "TRANSLATION" e-mail, but also the
>>"OPEN LETTER" e-mail which I sent last month.  They say so,
>>enthusiastically, in private correspondence.  No joke.
>>
>>You see, John, when all's said and done, all we have is our reputation.
>>
>>There are those who stand and deliver on promises, those who don't.
>>
>>Those who's word cannot be trusted must be held accountable.  This HAS to
>>be the case, because, at a high level, what else holds a civilization
>>together?
>>
>>Anyway, enjoy S/N 157!
>>
>>73,
>>
>>Steve NN4X
>>EL98jh
>>
>>    
>>
>
>  
>


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