[Elecraft] Earning Customer Loyalty

[Fred Jensen]

David Ferrington, M0XDF wrote:
> This thread 
> is only the second I've seen mentioning failed decoders, so 3 of you 
> here I think and the previous mention, back in February I think was one 
> - that's 4 out of at least 1933 units!

I have a very small intermittent problem in the encoder on my KX1. 
Elecraft will replace it for me, however I've figured out how to get 
around it, and I really don't want to take it apart now.  Maybe later.

> Rather a low failure rate, although of course very inconvenient if it's 
> you.

"Casualty rates are way down -- very good, unless you're one of them."
	I forget who I heard this from but it
	was at some point where the US Government
	was debating "Low Intensity Combat."  Seemed
	like a contradiction in terms.

Hope to find lots and lots of K3's in the ARRL 10 Meter this weekend. 
Ten has been such a wasteland lately.

73,

Fred K6DGW
- Northern California Contest Club
- CU in the 2009 Cal QSO Party  3-4 Oct 2009
- www.cqp.org

PS to Santa:  I've been good this year.  I promise you, I'm telling the 
truth.  I'd like some sunspots in 2009.  Doesn't have to be a lot, just 
an increasing trend that keeps up.