"We are not talking about a small amount of money here" (was [Elecraft] Cut off date for K3 options?)

Don Wilhelm w3fpr at earthlink.net
Sun Jul 8 09:01:35 EDT 2007


Dave and all,

I can add emphasis to what Gary has said, and I experience it in only a 
small way - responding to emails requesting status of kits I have here 
for repair/upgrade/build etc., does take considerable time and energy - 
multiply that by a very large factor (your guess for the number of K3 
orders) and you have a lot of time just to respond to order 
status/confirmation requests.

While all of us who have ordered K3s have the same questions, I do not 
have either written or email confirmation of my order.  I do know that 
everyone at Elecraft is very busy communicating with the beta testers, 
getting all the production stuff in order, along with their normal 
activities, and they are putting in a lot of overtime hours to get it done.

Have patience, try not to bother them any more than necessary, and in a 
couple weeks the flood will be cleared and things will restore to 
something more normal.

73,
Don W3FPR

Gary Hvizdak wrote:
> Recently Dave (G4AON) wrote 
> 
> "... having paid a 50% deposit it wouldn't be expecting too much to have a
> receipt for the payment, showing what is on order and the balance to be
> paid.  We are not talking about a small amount of money here."
> 
> --
> 
> Hi Dave,
> 
>     Having produced some inexpensive accessories for the K2 that are easily
> 10,000 times simpler than the K3, I might still be able to relate to what
> Elecraft has been going through.  FYI, from before Ken (WB2ART) and I began
> accepting payments for our original K2 Option Bypass Header kit in 2005,
> until all orders were shipped, we spent more time replying to customer
> emails than we did working to get our humble product out the door!


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