"We are not talking about a small amount of money here" (was [Elecraft] Cut off date for K3 options?)

Gary Hvizdak garyhvizdak at cfl.rr.com
Sun Jul 8 05:16:38 EDT 2007


Recently Dave (G4AON) wrote 

"... having paid a 50% deposit it wouldn't be expecting too much to have a
receipt for the payment, showing what is on order and the balance to be
paid.  We are not talking about a small amount of money here."

--

Hi Dave,

    Having produced some inexpensive accessories for the K2 that are easily
10,000 times simpler than the K3, I might still be able to relate to what
Elecraft has been going through.  FYI, from before Ken (WB2ART) and I began
accepting payments for our original K2 Option Bypass Header kit in 2005,
until all orders were shipped, we spent more time replying to customer
emails than we did working to get our humble product out the door!

    If yours was the only K3 order, then it would be easy for Elecraft to
keep you better informed.  However, were Elecraft to try to provide their
hundreds (or is it thousands?) of K3 customers with current order status,
and then handle each order a second time just prior to shipping, then
everyone's K3 might well be delayed by a month or two.  Either that, or
Elecraft might need to raise their (very reasonable) prices in order to
double their staffing.

    I'm certain that Elecraft will provide you with the invoice you require
as your K3's ship date nears.  I'm even more certain that you will be
delighted with your K3 when it arrives.  By being patient you are helping
Elecraft (more than you know) to get you your K3 as quickly as possible.

73,
Gary  KI4GGX



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