[Elecraft] replacement parts delay

[Robert McGwier]

Instant response to telephone calls.  Call them up.  You will be 
directed to the right department.  This is a class company, dedicated to 
customer service and satisfaction.

Bob
N4HY



John Wiener wrote:
> What has been the experience regarding replacement parts and the time 
> between request and fulfillment?
> I have requested two parts nearly 3 weeks ago.  I have emailed 
> regarding these parts 3 days ago with no response.
> Has this been the Elecraft approach to customer service?
>
> My purchase is over $1700 and I could have purchased several brands at 
> far less with varying degrees of sophistication for quite a bit less 
> money.
>
> Several hams have reported excellent customer service.  Have I been 
> misled?
>
> John


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