[Elecraft] Re: Excellent service from Tokyo Hy-Power

[JEAN-FRANCOIS MENARD]

I just bought a HL-100BX earlier this year. Nobuki shipped the amp  
very fast. I received it from Japan in 5 days at my door. I even  
called him directly in Japan and talked with him a few moment; very  
nice guy. Exellent product. I even received the FT-817 cable to drive  
the amplifier.

If you compared to MFJ by example, they took 5 days only to process  
my order made directly on their website, and I not receiving anything  
yet since over 2 weeks now... only a small portable antenna. Very sad.

Le 05-10-29 à 06:25, Tim O'Rourke a écrit :

> I recently purchased the HL2Kfx direct from Nobuki and had similar  
> experience. Great company and service. Products are top notch also.  
> According to Nobuki they will be back in US market next year.
> Tim W4YN
>
>
>
> Message: 10
> Date: Fri, 28 Oct 2005 22:27:43 -0600
>
> Good Day,
>
> I have had an HL-50B for a while that I use on some of my QRP rigs and
> FT-817 when I need a bit of extra punch. It has provided faithful  
> service
> until recently. Low to no power out on all bands. I returned it to  
> Japan to
> Tokyo Hy-Power after sending and email. Nobuki-san sent a quick  
> reply saying
> that the HL-50B has been a reliable unit and that he was surprised  
> that I
> had difficulty. I just got an email from him saying that unit has been
> repaired and returned at no cost to me except the shipping that it  
> cost to
> get it to them. This goes way above and beyond the call of service.  
> It is a
> standard by which all should strive to achieve. No questions on when I
> bought it or what I was doing when it failed. They just fixed it on  
> good
> faith. Just thought I would let others know of the good service  
> that I got
> from them. I will be buying more products from them when the occasion
> presents itself again.
>
> Jess AE0CW
>
>
> Tim O'Rourke
> W4YN at ARRL.Net
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/¯\/¯\/¯\/¯\/¯\/¯\   JEAN-FRANCOIS MENARD
  V  A  2  V  Y  Z       VA2VYZ at ARRL.NET
\_/\_/\_/\_/\_/\_/

FISTS #11896
Elecraft K2 #4130
Elecraft KX1 #999

http://homepage.mac.com/jfmenard
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