[Elecraft] Re: Excellent service from Tokyo Hy-Power

[Tim O'Rourke]

I recently purchased the HL2Kfx direct from Nobuki and had similar experience. Great company and service. Products are top notch also. According to Nobuki they will be back in US market next year.
Tim W4YN



Message: 10
Date: Fri, 28 Oct 2005 22:27:43 -0600

Good Day,

I have had an HL-50B for a while that I use on some of my QRP rigs and
FT-817 when I need a bit of extra punch. It has provided faithful service
until recently. Low to no power out on all bands. I returned it to Japan to
Tokyo Hy-Power after sending and email. Nobuki-san sent a quick reply saying
that the HL-50B has been a reliable unit and that he was surprised that I
had difficulty. I just got an email from him saying that unit has been
repaired and returned at no cost to me except the shipping that it cost to
get it to them. This goes way above and beyond the call of service. It is a
standard by which all should strive to achieve. No questions on when I
bought it or what I was doing when it failed. They just fixed it on good
faith. Just thought I would let others know of the good service that I got
from them. I will be buying more products from them when the occasion
presents itself again.

Jess AE0CW


Tim O'Rourke 
W4YN at ARRL.Net