[Elecraft] To inventory or not inventory, that is the question...

[Eric Swartz WA6HHQ - Elecraft]

Hi Stan,

We -strongly- recommend a total inventory before building the kit for several 
important reasons:

1. It familiarizes the customer with each specific part and always aids in 
their proper identification. By inventorying the complete kit you will almost 
always find 'missing' parts that are really just mis-identified.

2. Inventorying and categorizing the parts ahead of time also reduces the 
chance of misidentifying and installing a wrong part, or missing the 
installation of a part. When you have extra parts at the end you -know- 
something is missing.

3. It allows the customer to find all missing parts (hopefully none) at one 
time and get the request into us. This allows us to get them out to the 
customer quickly and in one batch.

  Multiple requests for missing parts during a build costs us a -lot- of time 
and money, versus sending them all out at once. Plus, I've lost count of the 
number of parts requests we have received each month that are followed up a 
day or two later with a 'never mind, I found it' email. (Unfortunately we 
usually have incurred the expense of shipping the now unneeded part.) :-)

3. It sure beats getting 50% into a kit build and then finding you are missing 
a part at 2AM! We'd like to get them to you quickly before you start building.

73, Eric   WA6HHQ
Elecraft



Stan Rife wrote:

> 	Also, I read about the recommended inventory. I think that rather
> than spread all of the parts out and inventory them at once, that I'll
> inventory them as I open a needed bag. Is this acceptable? Will it be ok if
> I call in more than once if I need to request a missing part? I have already
> found one cap that is missing...C38 on the Control board. It is a 680Pf NPO
> and I did not get one. I double checked the inventory and it was just not
> there.
> 
> Thanks again,
> Stan Rife
> WD5EWA
>