[Elecraft] K6SE's Missing Parts email

Wed Sep 11 19:04:00 2002

Me too!.

I have purchased and constructed the K2 and all its options and never, repeat, never there's been any part missing
or damaged. In my opinion, the company is very well managed.

73

Pauli EA3BLQ
K2 # 1044
URL: http://www.qsl.net/ea3blq/
[email protected]
[email protected]

"JIm Wilson" <[email protected]> wrote:

: The only thing that I would rather buy than another K* (3 and counting) is
: stock in this company.
: More power to you Eric and Wayne!
:
: 73,
:
: Jim, W5MHL
:
: At 02:57 PM 9/11/2002, Eric Swartz WA6HHQ - Elecraft wrote:
:
: >Hi Earl,
: >
: >I personally apologize for the missing parts in your KPA100 kit. We work
: >hard to get it perfect every time, but we make mistakes on occasion. We try
: >to catch any kitting errors by 100% checking at least two kits out of each
: >run of 60, but occasionally a few parts are missed. When that happens we try
: >to get the replacement parts out to customers within 1-2 business days of
: >our receipt of their request. Occasionally that can slip several more days
: >due to parts shortages on this end. We also try to keep them informed of our
: >status via email of there is any additional delay.
: <SNIP>
:
:
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