[Elecraft] K6SE's Missing Parts email

[JIm Wilson]

The only thing that I would rather buy than another K* (3 and counting) is 
stock in this company.
More power to you Eric and Wayne!

73,

Jim, W5MHL

At 02:57 PM 9/11/2002, Eric Swartz WA6HHQ - Elecraft wrote:

>Hi Earl,
>
>I personally apologize for the missing parts in your KPA100 kit. We work
>hard to get it perfect every time, but we make mistakes on occasion. We try
>to catch any kitting errors by 100% checking at least two kits out of each
>run of 60, but occasionally a few parts are missed. When that happens we try
>to get the replacement parts out to customers within 1-2 business days of
>our receipt of their request. Occasionally that can slip several more days
>due to parts shortages on this end. We also try to keep them informed of our
>status via email of there is any additional delay.
<SNIP>


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