[Elecraft] K2 RF Board: Missing Bag of Parts #!!??#

Larry Cahoon [email protected]
Sun Jun 2 11:06:00 2002


>
>In any case -- having been in need of parts on a weekend myself 
>(replacement for something defecting from my own doing) -- expecting a 
>shipment to go out on Sat is not all that realistic  So "Monday at the 
>earliest" was pretty much inevitable.  In fact, there is  something I 
>found I need Friday night; I never even gave calling Aptos before Monday 
>AM a thought.

I have done very well sending an e-mail out on any problems I have had with 
any of their kits, be it missing part or builder error.  In fact I have yet 
to have to resort to the old fashion land line for anything. I am convinced 
that on building problems it works very well for me. I just give Gary the 
problem - what I have done, what seems wrong and he tells me what else to 
check, I tell him the results of that and we go from there.  A few 
exchanges and the problems are resolved and any parts needed are usually in 
the mail within a day.


>I'm not sure which parts Jim is missing and which ones he has.  First 
>thing would be to do a complete inventory (may have already been done) to 
>make sure there is not more than a single bag of

I have to second that, it is a bit embarrassing to say I'm missing some 
parts two or three times for the same kit.

Let me add my voice to the choreas and say the group at Elecraft does an 
exceptional job of correcting any errors and in customer support.

73 de Larry...........WD3P in MD
http://www.wd3p.net/
K2 # 664
K1 #124
K1 #736