[CW] Mass Unsubscribes

Scott Neader KA9FOX ka9fox at qsl.net
Sun Dec 22 11:44:02 EST 2024


I guess what I'm saying is that of those 100 unsubscribe emails, probably
95+ of them are dead, broken emails... people that should have been
unsubscribed long ago, had there not been the 'log jam' of these getting
taken care of.  Every single one of them would have resulted in an
unsubscribe earlier this year, had there not been the 'log jam'.

I hope that makes sense.  Every one of these, at one time, was a broken
email and should have been unsubscribed.  But, of course, a few of these
folks eventually fixed their email problems, so a few of these might TODAY
be working emails.

Every one of these folks received an email saying "you've been
unsubscribed'.  If their email is actually working and they didn't like
that idea... they can just hit 'reply' and say "what's going on?" or
"Please resubscribe me" and you will get their reply. If you've received no
responses to any of these unsubscription requests, then maybe all those
emails were dead, and all is well.

Or, if you have the time and want to be certain... you could either reach
out to them all (most will bounce back)... or just add them all back and
let the software unsubscribe them again.

I'm sorry for the problem... but hopefully the above info helps to
understand that really not that much is wrong here other than all the
unsubscriptions happened at once, instead trickling in over a long period
of time.

73 & MX

- Scott KA9FOX

On Sun, Dec 22, 2024 at 2:45 AM D.J.J. Ring, Jr. <n1ea at arrl.net> wrote:

> I received individual emails saying xxx unsubscribed.
>
> One fellow figured it out and resubscribed.
>
> It was just 100 unsubscribe emails, but that's a lot of work to add them
> back.
>
> I only received two emails from people saying they didn't unsubscribe and
> wanted to know why they were unsubscribed.
>
> But it's still going to be a lot of work to add them all back.
>
> 73
>
> David
>
> On Sun, Dec 22, 2024, 1:26 AM Scott Neader KA9FOX <ka9fox at qsl.net> wrote:
>
>> Hi David.  Are you saying you have received hundreds of emails from
>> people, all saying they did not want to unsubscribe?  That would be
>> contrary to what we believe to be true, so I'd like to get confirmation of
>> this.
>>
>> On another list I'm looking at, we sent test emails to a subset of those
>> unsubscribed and, so far, 75% of those emails bounced back as
>> undeliverable.  I suspect the others are still being retried (defunct
>> servers,etc.).
>>
>> I believe the vast majority of those unsubscribed have bad email
>> addresses and are rightly unsubscribed.  This is why I'd like to confirm
>> that you've heard from hundreds of people, saying the opposite.  Please
>> confirm.
>>
>> - Scott KA9FOX
>>
>> On Sat, Dec 21, 2024 at 10:34 PM D.J.J. Ring, Jr. <n1ea at arrl.net> wrote:
>>
>>> I have hundreds of unsubscriptions, they all say they never asked for
>>> unsubscribe.
>>>
>>> Isn't there a way to revert to what we had yesterday?
>>>
>>> Best regards,
>>>
>>> David Ring N1EA
>>>
>>> On Sat, Dec 21, 2024, 10:30 PM Scott Neader KA9FOX <ka9fox at qsl.net>
>>> wrote:
>>>
>>>> Hi David.  Fortunately, there was no hacking involved!  But there was a
>>>> Mailman problem that we recently fixed that was the cause of the barrage of
>>>> unsubscriptions (for those with current or past email delivery issues). Let
>>>> me explain:
>>>>
>>>> We were recently notified that Mailman 'Digests' were not regularly
>>>> being sent out to those that subscribe to them.  This led us to realize
>>>> that, during a software update earlier this year, certain crons (automated
>>>> routines) for the Mailman software were not firing on schedule.  George
>>>> K5TR was able to fix the issue, however there was a large log jam of
>>>> Mailman events that began to be processed, that had been queued up to run
>>>> for some time.
>>>>
>>>> I can only guess that Karl (the user below that was unsubscribed) had
>>>> some type of temporary issue with his email, perhaps weeks or maybe months
>>>> ago, so that Mailman was unable to deliver list mail to his address, for
>>>> some period of time, and caused him to get an  unsubscription added to the
>>>> queue.  Meanwhile, the issue with his email was probably resolved... but
>>>> that unsubscription was already in the queue and was recently processed
>>>> when the log jam was cleared.
>>>>
>>>> I think the best plan is to either resubscribe those that you get
>>>> notified about an unsubscription.... Or, better, would be to send them each
>>>> an email and see if it bounces. If no bounce, it would be safe to
>>>> resubscribe. If bouncing, then, of course, no need to resubscribe.
>>>>
>>>> I'm sorry for the problem.
>>>>
>>>> Scott KA9FOX
>>>>
>>>> On Sat, Dec 21, 2024 at 3:08 PM D.J.J. Ring, Jr. <n1ea at arrl.net> wrote:
>>>>
>>>>> A hacker got into qth.net and did a massive unsubscribe.
>>>>>
>>>>> I've notified Scott Neader, KA9FOX, owner of QSL/QTH net which hosts
>>>>> the email lists.
>>>>>
>>>>> Since it's happening to all lists, I'm hopeful Scott can roll things
>>>>> back to pre-hacker.
>>>>>
>>>>> 73
>>>>>
>>>>> David N1EA
>>>>>
>>>>> On Sat, Dec 21, 2024, 11:34 AM <mailman-bounces at mailman.qth.net>
>>>>> wrote:
>>>>>
>>>>>> The attached message was received as a bounce, but either the bounce
>>>>>> format was not recognized, or no member addresses could be extracted
>>>>>> from it.  This mailing list has been configured to send all
>>>>>> unrecognized bounce messages to the list administrator(s).
>>>>>>
>>>>>> For more information see:
>>>>>> http://mailman.qth.net/mailman/admin/cw/bounce
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> ---------- Forwarded message ----------
>>>>>> From: Karl Zuk <karlzuk at hotmail.com>
>>>>>> To: "cw-bounces at mailman.qth.net" <cw-bounces at mailman.qth.net>
>>>>>> Cc:
>>>>>> Bcc:
>>>>>> Date: Sat, 21 Dec 2024 16:34:21 +0000
>>>>>> Subject: Re: You have been unsubscribed from the CW mailing list
>>>>>> I did not want to unsubscribe!  Karl Zuk  N2KZ
>>>>>>
>>>>>> On Dec 21, 2024, at 10:11 AM, cw-bounces at mailman.qth.net wrote:
>>>>>>
>>>>>> Thank you for belonging to the CW reflector, we wish you well and
>>>>>> look
>>>>>> forward to the time when you return.
>>>>>>
>>>>>> 73
>>>>>>
>>>>>
>>>> - Scott
>>>> __
>>>>
>>>> Sent from my Samsung Galaxy S21. Please excuse brevity and typos.
>>>>
>>>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://mailman.qth.net/pipermail/cw/attachments/20241222/25efd11e/attachment.html>


More information about the CW mailing list