[CW] Mass Unsubscribes

Scott Neader KA9FOX ka9fox at qsl.net
Sun Dec 22 00:25:46 EST 2024


Hi David.  Are you saying you have received hundreds of emails from people,
all saying they did not want to unsubscribe?  That would be contrary to
what we believe to be true, so I'd like to get confirmation of this.

On another list I'm looking at, we sent test emails to a subset of those
unsubscribed and, so far, 75% of those emails bounced back as
undeliverable.  I suspect the others are still being retried (defunct
servers,etc.).

I believe the vast majority of those unsubscribed have bad email addresses
and are rightly unsubscribed.  This is why I'd like to confirm that you've
heard from hundreds of people, saying the opposite.  Please confirm.

- Scott KA9FOX

On Sat, Dec 21, 2024 at 10:34 PM D.J.J. Ring, Jr. <n1ea at arrl.net> wrote:

> I have hundreds of unsubscriptions, they all say they never asked for
> unsubscribe.
>
> Isn't there a way to revert to what we had yesterday?
>
> Best regards,
>
> David Ring N1EA
>
> On Sat, Dec 21, 2024, 10:30 PM Scott Neader KA9FOX <ka9fox at qsl.net> wrote:
>
>> Hi David.  Fortunately, there was no hacking involved!  But there was a
>> Mailman problem that we recently fixed that was the cause of the barrage of
>> unsubscriptions (for those with current or past email delivery issues). Let
>> me explain:
>>
>> We were recently notified that Mailman 'Digests' were not regularly being
>> sent out to those that subscribe to them.  This led us to realize that,
>> during a software update earlier this year, certain crons (automated
>> routines) for the Mailman software were not firing on schedule.  George
>> K5TR was able to fix the issue, however there was a large log jam of
>> Mailman events that began to be processed, that had been queued up to run
>> for some time.
>>
>> I can only guess that Karl (the user below that was unsubscribed) had
>> some type of temporary issue with his email, perhaps weeks or maybe months
>> ago, so that Mailman was unable to deliver list mail to his address, for
>> some period of time, and caused him to get an  unsubscription added to the
>> queue.  Meanwhile, the issue with his email was probably resolved... but
>> that unsubscription was already in the queue and was recently processed
>> when the log jam was cleared.
>>
>> I think the best plan is to either resubscribe those that you get
>> notified about an unsubscription.... Or, better, would be to send them each
>> an email and see if it bounces. If no bounce, it would be safe to
>> resubscribe. If bouncing, then, of course, no need to resubscribe.
>>
>> I'm sorry for the problem.
>>
>> Scott KA9FOX
>>
>> On Sat, Dec 21, 2024 at 3:08 PM D.J.J. Ring, Jr. <n1ea at arrl.net> wrote:
>>
>>> A hacker got into qth.net and did a massive unsubscribe.
>>>
>>> I've notified Scott Neader, KA9FOX, owner of QSL/QTH net which hosts the
>>> email lists.
>>>
>>> Since it's happening to all lists, I'm hopeful Scott can roll things
>>> back to pre-hacker.
>>>
>>> 73
>>>
>>> David N1EA
>>>
>>> On Sat, Dec 21, 2024, 11:34 AM <mailman-bounces at mailman.qth.net> wrote:
>>>
>>>> The attached message was received as a bounce, but either the bounce
>>>> format was not recognized, or no member addresses could be extracted
>>>> from it.  This mailing list has been configured to send all
>>>> unrecognized bounce messages to the list administrator(s).
>>>>
>>>> For more information see:
>>>> http://mailman.qth.net/mailman/admin/cw/bounce
>>>>
>>>>
>>>>
>>>>
>>>> ---------- Forwarded message ----------
>>>> From: Karl Zuk <karlzuk at hotmail.com>
>>>> To: "cw-bounces at mailman.qth.net" <cw-bounces at mailman.qth.net>
>>>> Cc:
>>>> Bcc:
>>>> Date: Sat, 21 Dec 2024 16:34:21 +0000
>>>> Subject: Re: You have been unsubscribed from the CW mailing list
>>>> I did not want to unsubscribe!  Karl Zuk  N2KZ
>>>>
>>>> On Dec 21, 2024, at 10:11 AM, cw-bounces at mailman.qth.net wrote:
>>>>
>>>> Thank you for belonging to the CW reflector, we wish you well and look
>>>> forward to the time when you return.
>>>>
>>>> 73
>>>>
>>>
>> - Scott
>> __
>>
>> Sent from my Samsung Galaxy S21. Please excuse brevity and typos.
>>
>
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