[CW] Status of Earthlink vs ARRL

[Fred Adsit]

Dear Fred Adsit,

Thank you for your reply.

We understand your concern regarding the the AARL email forwarding 
service.

We apologize for the confusion caused by the mail you may have
received from arrl.net.  In this mail they have made several
misrepresentations, such as the statement that EarthLink is
blocking all mail from arrl.net.  This is not the case.  Neither
is their assertion that this department claimed they were an open
relay.

In truth, arrl.net's servers have periodically triggered
automated "self-defense" mechanisms on our mail servers.  These
temporary blocks are triggered not simply by high volumes of
unsolicited e-mail, but disproportionately high ratios of spam to
legitimate mail.

In the case of arrl.net, this is due to the fact that the
administrators of arrl.net have chosen to take a completely hands
off position in the fight against spam, doing nothing to prevent
the unsolicited e-mail that is originally addressed to users in
that domain from being propagated throughout the rest of the
Internet.

While the EarthLink Abuse department does not maintain this
particular process and has no control over it, we have explained,
in great depth and detail, the cause of the problem and what
steps can be taken to prevent these blocks in the future.

In summary, the ability to prevent these temporary blocks from
being triggered lies completely within the control of arrl.net.
Further questions about how they choose to run their services and
the resulting issues should be referred directly to
<bshelley@arrl.org> and/or <bgmiller@nframe.com>, who make the
decisions about the administration of arrl.net's servers. 
[ Sidebar is archived at https://playbook.corp.earthlink.net/corplists ] 


Please feel free to contact us, we are always here to assist you.

Karri R. 
Earthlink Electronic Customer Support 
EarthLink, Inc. 
 
CSR ID#: 2790 
Case ID 31479558