[Boatanchors] seeking ebay seller advice

Fri Apr 28 14:21:47 EDT 2017

We  buy  a lot over the years  but  sell seldom. When  we have marked it   
for  parts etc..  when  selling.  with no return.  so  far only one  AH and  
the  worse he  could  do is  leave  bad feedback.

I  found it interesting  as the years progressed  how   EBAY  would tighten 
up and restrict  sellers  rights...   well there are  some bad  sellers out 
there and even people selling  stuff they did not  even have.  

In the early days  you  could view much more info on the  people  that  
were out there...  you could  see who  actually  won auctions which made it 
easier to track  shills...   I found the nice thing  was abut seeing who  all 
was  bidding is  you found new  friends to talk with  that were interested in 
the same  thing  too.. you  could look  people up without a transaction  
with them... of  course there were people that abused this and  harassed  
people   so that feature went away...

on the freight issue  you said...
"The fact that they also charge a fee on the shipping cost is  also a 
ripoff."

Yea  it  does not  seem  fair..
.The reason   for this  change of  charging fees was   sellers  abusing  
things... they  would sell something for  $1   but  charge  $70 to ship it  so 
as to have to only pay  fee  on the $1  amount....  and  pity  the  poor  
soul  that  did not  read the shipping amount  when bidding....  SURPRISE!

Yes  EBAY likes  fees  likes making more money... but may of  the   
policies that  have evolved have been due to  seller  abuse  ... revenge feedback 
wars.... all sorts of things... that have  changed the way things are  done.

I am pretty safe in stating that  99 percent of  changes came  about due to 
 people abusing things.

It is  just too bad that these  changes also   end up  working  for the bad 
 people and against  good   sellers...

In any retail environment you always have  a certain percentage  of  'evil 
buyers' no matter if  in an online  environment such  as  ebay or back when 
we had a computer company.  Once  you  identify a customer like this   you 
just refuse to do business with  them.  There are  a features in ebay  to 
handle this. I  have only done this  twice.

Another thing you can do that allows  you to sort of... pick and  choose   
who gets to buy your thing is set the buy it  now price  HIGH... accept  
best offers and if it is from a  ID  of someone  that has been abusive, just... 
DECLINE THE OFFER!  

Just  some random thoughts....

Most of the people I met on EBAY  were  just  fine and  some  even have 
become great  friends of  mine.
Just be cautious,  don't  leave loopholes  for bad   people  but if it a 
good person with a legitimate complaint help them  out..  BUT if they are 
truly evil.... What is that old revered  Klingon saying...

Ed Sharpe Archivist  for SMECC 
_www.smecc.org_ (http://www.smecc.org) 

In a message dated 4/28/2017 10:35:47 A.M. US Mountain Standard Time,  
anchor at ec.rr.com writes:

Hi  Paul,
I agree with Robert, you're probably doomed.  All  the buyer has to do 
is file a "claim", and ebay will take your money back  and hold it ransom 
until you take it back and they return the $.   They only seem to be 
interested in the result that neither party ends up  with both the 
merchandise and the money.  But only if the buyer is  satisfied.
At the moment, if he hasn't filed an official  claim, you may be able to 
resolve it with him.
I went  thru a long process with a similar problem, it was a big Icom SS  
amp.  I had stated that I'd tested it on all bands, but didn't say I  
hadn't gotten the WARC bands.  It wouldn't load up without tripping  the 
breaker on one band, and he filed a claim.  I ended up paying  shipping 
to and from an ICOM svc facility.  They said it was  OK.  The guy did 
finally accept it.
I don't think  I've sold on ebay since then.  The fact that they also 
charge a fee  on the shipping cost is also a ripoff.
YMMV, 73,

Al,  W8UT
www.boatanchors.org
www.hammarlund.info

"There is nothing --  absolutely nothing -- half so much
worth doing as simply messing about in  boats"
Ratty, to Mole

On 4/28/2017 12:37 PM, Paul Kraemer  wrote:
> Just thought someone may have run into this before selling on  ebay and 
could offer “what do I do” advice.
> I have been a buyer for  many years and seller for several.  I have the 
highest seller performance  rating attainable with a lot of positive feedback 
about as advertised and  great shipping.
> So now the dilemma.  I recently listed a nice  SWAN 350 transceiver that 
I had used a little while as test fixture for power  supply kits.  The unit 
was clean, had been re capped, had near new finals  putting out full power, 
and performed way above my expectations.  I  listed it accordingly with 12 
pictures, full description and NO RETURNS with  best offer accepted.
> Someone bought it at an acceptable price and as  soon as he got it 
pitched a fit because power supply and cables were not  included!  Claimed he 
could have gotten a better deal from some other  listing, didn’t like the way 
the ad was written and wanted a return at my  expense and full refund.
> I messaged back apologizing for his inability  to read the listings but 
if he would pack it in the same boxes (yes it was  even double boxed) return 
it at HIS expense that I would refund the full  amount AFTER I completely 
checked the radio for damage or missing parts.   I have heard nothing in reply.
> I dug into the ebay policy on this and  find to my amazement that because 
of the buyer protection policy all a buyer  has to claim is not as 
advertised and the seller is expected to pay the return  shipping AND give full 
credit or risk a dispute with ebay that could affect  seller ratings.  And if I 
don’t furnish the prepaid shipping label ebay  will step in and do that.
> Is this REALLY the way it is?  What a  crock of crap!
> So---comments from anyone with more experiences  appreciated.
> Paul  K0UYA
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