[Boatanchors] Parts - was RS rant

Sat Apr 28 17:37:45 EDT 2012

    I thought it was was kinda funny over Christmas.  Channel 4 had news 
crews in the UPS and Fedex hubs showing how busy they were.   The UPS 
workers were placing the boxes on the conveyors while Fedex was throwing 
them.   Maybe he needs to quit whining, and just quit using UPS.  After 
all, if he hasn't used them in a decade, he has no idea what there 
package handling is like today.

On 04/28/2012 04:14 PM, Geoff wrote:
> Methinks its a lot of bovine excrement as no UPS facility would be run 
> like that for the decade or more Glen has been whining about it.
> I dont need to live in Dallas to have shipments pass thru its hub.
>
> Carl
> KM1H
>
>
> ----- Original Message ----- From: "Ken" <ken at wa0sbu.com>
> To: <boatanchors at mailman.qth.net>
> Sent: Saturday, April 28, 2012 2:05 PM
> Subject: Re: [Boatanchors] Parts - was RS rant
>
>
>> Glen, I do live in the same area as you.  I ship and receive a 100
>> packages a week through UPS.  Over the last year I have only had a
>> couple damaged boxes.  I ask Mouser about problems with the Mesquite UPS
>> hub, they didn't know what I was talking about.  I have never received
>> one damaged box from Mouser.  Maybe UPS is farming out there shipments
>> through Fedex?  I constantly receive damaged boxes from Fedex.  One good
>> thing, your getting all the damaged UPS packages.  Guess you made the
>> UPS gods mad?
>>
>> On 04/28/2012 12:34 PM, Glen Zook wrote:
>>> You do NOT live in this area!  UPS does have major problems with the 
>>> Mesquite, Texas, hub due, to a large part, with labor in a 
>>> management versus union situation.  Large boxes, if not physically 
>>> destroyed, are shaken so bad that hardware comes loose, parts are 
>>> dislodged, etc.  There are problems with hubs in other areas of the 
>>> country.
>>>
>>> Small boxes routinely come through crushed, torn, etc., even those 
>>> weighing under a pound!  For every undamaged box that I received 
>>> delivered by UPS I would get 4 or 5 severely damaged boxes.  I have 
>>> even received parts shipments from Mouser in which the box was 
>>> opened, certain "high dollar" parts removed, and then the box was 
>>> resealed with UPS tape! Mouser is aware of this and always has 
>>> replaced the parts without any problems.  Also, Mouser, according to 
>>> the telephone representatives, has had boxes opened and then the 
>>> contents replaced with things completely different from what was 
>>> shipped.  In one case the parts were removed and were replaced with 
>>> "scratch off" cards from the Texas Lottery!
>>>
>>> Mouser is aware of the problems with the Mesquite hub and normally 
>>> uses boxes 2 or 3 times as large as usual and put in additional 
>>> packing material.  The parts make it fine, but the boxes are 
>>> basically destroyed!
>>>
>>> UPS was having so many claims for damaged shipments that they 
>>> actually installed signs at the company owned stations stating that 
>>> EVERY shipment will be opened and inspected for "proper packing".  
>>> By doing this, UPS legally take responsibility for the packing.  
>>> However, when the package is received damaged they still try the 
>>> "improper packing" ruse to keep from paying the claim.  However, 
>>> when one "mentions" the signs the UPS representative will rapidly 
>>> change the subject and will usually pay the claim immediately.  But, 
>>> if you do not mention the signs then UPS will do everything possible 
>>> to keep from paying.
>>>
>>> The drivers are NOT the problem, at least in my neighborhood.  All 
>>> of the drivers that come to my house are courteous, offer to bring 
>>> large parcels into the house, etc.  The damage happens before the 
>>> boxes are put on the truck or when the boxes are put on the truck by 
>>> hub employees.
>>>
>>> If you have no problems with UPS then, in my opinion, are lucky 
>>> because my experience, and that of a lot of others in different 
>>> parts of the country, are not as satisfactory.
>>>
>>> Until about 5-years ago I used UPS exclusively for shipments to and 
>>> from. This went on for well over 30-years.  Then, things changed and 
>>> more and more shipments to and from me started getting damaged.  
>>> After fighting with UPS for claim damages time after time, I finally 
>>> stopped using UPS and suggest that anyone shipping anything to me 
>>> not to use UPS>
>>>
>>> Glen, K9STH
>>>
>>>
>>> Website:  http://k9sth.com
>>>
>>>
>>> ________________________________
>>>
>>> Glen, you have been harping about that UPS hub for decades, how 
>>> about giving it a rest.
>>>
>>> Ive been sending and receiving small to large packages thru there 
>>> with no problems, not even dented cartons.
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