[Boatanchors] Peter Dahl transformers forAmateurRadio-MaybeLater....

[J Forster]

How big an operation is Dahl? Is it 1 guy? 10? 100?

-John



Jim Wilhite wrote:

 I guess

> what I don't understand is why the Peter Dahl company didn't
> approach the problem in that fashion rather than telling
> someone who had placed an order they were temporarily
> discontinuing amateur products and to check back in a few
> months?   I do suppose this goes to customer service, for I
> do know in today's modern world of computers, they could
> have kept the order in queue to build at a later date.
>
> That is nothing more than customer service. a rarity in
> today's world I guess.  To survive a company should take
> into account all orders, establish a construction schedule
> and follow up on their service.
>
> Jim/W5JO