[Boatanchors] My UPS experience

jeremy-ca km1h at jeremy.mv.com
Mon Dec 10 14:01:51 EST 2007


Id call it a personal problem since you apparently have not made any effort 
to be more accessible. Being retired doesnt mean you should receive special 
treatment either.

There is a place on every UPS label for a phone # and all drivers carry a 
cell phone. If you are not within range of a cell site then you are simply 
paying for the luxury of isolation.

Another option is to have it delivered to a local store, doctors office, 
friend, etc.

Im retired in a rural area with no delivery problems since I made the effort 
to alleviate them

Carl
KM1H

----- Original Message ----- 
From: "Jack Taylor" <jack at n7oo.com>
To: <boatanchors at mailman.qth.net>
Sent: Monday, December 10, 2007 12:01 PM
Subject: [Boatanchors] My UPS experience


Living in a rural area UPS charges extra for delivery to my zip code.  I 
have a simple
driveway gate and in recent years, UPS will not deliver to the house.  They 
simply
DROP the parcel over the gate.  I'm retired and since the gate is several 
hundred feet
out of sight from the house, the package may lay there for a day or two, 
unless I be
alert to the tracking information.

If a package receipt is required I'm SOL.  The driver leaves a notice on the 
gate saying
"Receiver not available, will attempt delivery again".  Of course he/she 
doesn't indicate
WHEN the next delivery attempt is to be made.  This process is repeated a 
couple more
times and I have to drive 20 miles out of my way to the UPS site in order to 
get the parcel
before it's returned.

Thusfar complaints to UPS fall upon deaf ears.  It's not practical to leave 
my gate open
for any period due to the real possibility of animal invasion.

Second experience.

Items sent via UPS from an electronics parts house arrives at the UPS center 
in Tucson.
UPS takes the package out of their system and enters it into the USPS system 
for delivery
to my address!  If I had mail delivery to my house, this would be okay. 
However my community
mailbox is 3/4 of a mile away necessitating a mile and a half round trip and 
up to two days
delay due to the transfer or possibly more, since I usually pick up my mail 
twice a week.

I know, I'm whining but there was a time when the "S" in UPS stood for 
SERVICE!

73 de Jack - N7OO


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