[Boatanchors] And The Caisons keep Rolling along

[Jim Wilhite]

This subject has been around the world almost as many times as the space 
shuttle and each of us has had problems with different shippers.  With that 
said, I must agree with Ray, UPS has a higher incidence of damaging packages 
for me than anyone I have used.

Right now DHL is really trying to compete in the market and is much more 
customer friendly than UPS and their on-site pick up policies are more 
liberal .  As one who has watched UPS at work at one of their interchange 
terminals, I will not use them even if I must pay a bit more for an 
alternative.  Not because they damaged a package, but because I hve seen 
their handling practices.  They are not good for heavier items.  The vast 
majority arrive at their destination in good condition, but a small minority 
are really trashed and the heavy packages usually are the ones that are. 
Not only that, but their reimbursement for damages is nearly impossible. 
Their response is always "It wasn't packed to our standards".  It is hard to 
pack to the standards Ray described unless you want to invest an amount of 
money in packaging that would purchase a compact car.

73  Jim
W5KO






>
>> fragile... or they just dont give a damn.   Either way, I
>> refuse to ship
>> with them unless there is absolutely NO other option.. and
>> I've always been able to find another option....
>
> You know, virtually everything I've ever shipped, and that's quite a bit 
> and
> includes a good bit of heavy iron,  has been shipped by UPS and arrived at
> it's destination in exactly the same condition it left my hands.  I can't
> say that everything I've received from UPS has been damage free, but then
> what do expect when the shipper dumps a 90 pound radio in a single wall
> cardboard box with nothing but plastic peanuts and some broken up pieces 
> of
> styrofoam that came with the guys TV set?
>
> Perhaps it has more to do with the "idiots for the most part" that pack 
> the
> box than it does with the uneducated, illiterate, and unwashed "idiots for
> the most part" that drive the trucks?  I'd be happy to put money on that 
> :-)
>
> To say nothing of the fact that the denigrating comments regarding the
> employees of UPS undoubtedly relate to a friend or relative of some list
> member somewhere, if not a list member directly.  Can you smell a UPS
> employee when you pass one on the street?
>
> Grant/NQ5T