[Boatanchors] UPS Shipping

[Jim Wilhite]

I can vouch for what Glen is saying about the Mesquite Hub of UPS.  They are 
the nastiest, laziest and most worthless group of UPS people I have ever 
dealt with.

I was in charge of the Motorola shop that maintained their pagers and radios 
for over 4 years.  As a shop manager I made the switch from UPS to Fedex in 
1985 because of a combination of the problems Glen mentioned and cost. 
Fedex offered to match or beat the price and gave the packages much better 
treatment.

One of the bad things about UPS is they do not hire managers outside of the 
company.  So your driver may be your facility manager is a few years and a 
regional manager even later.  Union mentality.

The thing about Mouser is they tell you they won't provide assurance your 
package will arrive unless you use UPS.  If they use UPS they will guarantee 
delivery to you personally.  If you use USPS or Fedex and the package is 
lost, it is on you.  Poor way to do business and that is my only complaint 
about Mouser.

73  Jim
W%JO

----- Original Message ----- 
From: "Glen Zook" <gzook at yahoo.com>
To: <boatanchors at mailman.qth.net>
Sent: Friday, October 07, 2005 4:19 PM
Subject: [Boatanchors] UPS Shipping


> If anyone wants to see why I stopped using UPS for
> shipping things out almost 3 years ago, I can furnish
> photos of a package of parts from Mouser that arrived
> less than 30 minutes ago.  Mouser is about 50 miles
> away and they ship only by UPS.  The condition of the
> package is how well over 50% of the packages that I
> receive by UPS come in.
>
> Fortunately, it is very difficult to destroy the types
> of parts that I buy from Mouser (get 2 or 3 shipments
> a month) and Mouser usually packs pretty well.
> However, UPS does their best to destroy the packages
> even though they are just traveling across the Dallas
> / Fort Worth Metroplex.
>
> The Mesquite, Texas, UPS "hub" (the one for Dallas)
> also vibrates boxes so bad that hardware comes loose,
> parts (like resistors and capacitors) are moved from
> their original locations, tubes are shaken from their
> sockets, and so forth.
>
> I will E-Mail a composite photo on request.
>
> Glen, K9STH
>