[ARRL-OK] Fake eBay email

[D C Macdonald]

I received this on another list.  I have received similar
"phishing" or "spoofing"  messages and reported them
to eBay and PayPal.


PROTECT YOUR IDENTITY!!!!



D C (Mac) Macdonald, AP
Grand Lake (OK) S & P S
Oklahoma City S & P S



--------- Forwarded message ----------

Just a heads-up for everybody -

I received an email yesterday that looked like it came from eBay
but wasn't.

The subject was "Please Verify Your Ebay Acount or Suspended
User ID" and it was From "aw_suspended@ebay.com".  It had
a realistic looking eBay logo and links, and read as follows:

*****************
Dear customer,
We regret to inform you that your eBay account will be suspended
due to the violation of our site policy below:

* Misrepresentation of Identity (User) - Representing yourself as
another eBay user or registering using the identity of another.

Due to the suspension of this account, please be advised you
are prohibited from using eBay in any way.  This includes the
registering of a new account.

Please note that this suspension does not relieve you of your
agreed-upon obligation to pay any fees you may owe to eBay.

According to our site policy you will have to confirm that you
are the real owner of the eBay account by completing a form
or else your account will be deleted.

We regret to inform you that your eBay account could be
suspended if you don't resolve your problems.  To resolve this
problems please click the link below and login to your account
in order to resolve your account problems.
***********

Below is the response I got after forwarding it to the REAL eBay:
***********

Hello,

Thank you for contacting eBay's Trust and Safety Department
about email solicitations that are falsely made to appear to have
come from eBay.  These emails, commonly referred to as "spoof"
messages, are sent in an attempt to collect sensitive personal
information from recipients who reply to the message or click on
a link to a Web page requesting this information.

The email you reported did not originate from, nor is it endorsed
by, eBay.  We are very concerned about this problem and are
working diligently to address the situation.  We have investigated
the source of this email and have taken appropriate action.  You
may rest assured that your account standing has not changed
and that your listings have not been affected.

We advise you to be very cautious of email messages that ask
you to submit information such as your credit card number or
your email password.  eBay will never ask you for sensitive
personal information such as passwords, bank account or credit
card numbers, Personal Identification Numbers (PINs), or Social
Security numbers in an email itself.  If you ever need to provide
information to eBay please open a new Web browser, type
www.ebay.com, and click on the "site map" link located at the
top of the page to access the eBay page you need.

If you have any doubt about whether an email message is from
eBay, please forward it immediately to spoof@ebay.com and do
not respond to it or click on any of the links in the email message.
Please do not change the subject line or forward the email as an
attachment.

If you entered personal information such as your password, social
security number or credit card numbers into a Website based on
a request from a spoofed email, you need to take immediate action
to protect your identity.  We have developed an eBay Help page
with valuable information regarding the steps you should take to
protect yourself.

To get to the "Protecting Your Identity" Help page from the eBay
site, please click on the "help" link located at the top of most
eBay pages and select the following topics when the "eBay Help
Center" window appears:

  Safe Trading > If Something Goes Wrong > Identity Theft

We encourage you to review additional information about protecting
your identity found in the eBay Help system. Please click on the
"help" link located at the top of most eBay pages and select the
following topics when the "eBay Help Center" window appears:

  Safe Trading > If Something Goes Wrong& > Account Theft >
Account Protection

Once again, thank you for alerting us to the spoof email you received.
Your vigilance helps us ensure that eBay remains a safe and vibrant
online marketplace.

Regards,

Ian
eBay SafeHarbor
Investigations Team
______________________________
eBay
Your Personal Trading Community (tm)

***************

Forewarned is forearmed,
Buddy

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