[ARC5] When Them Chinese Caps Say "400VDC"

[J. Forster]

It's an old story. Last I heard it was a ball joint in the Alps. I knew
someone with a Bentley, a Rolls with a different radiator, and their
service was pretty good.

-John

============



>
> On Dec 4, 2012, at 3:08 PM, Dennis Monticelli wrote:
>
>> ... the quality-first principle can actually drive DOWN
>> total cost, when yield, scrap, and customer returns .... Add to that
>> happy customers
>
> I remember a possibly apocryphal story about a sheik in Saudi Arabia
> or somewhere whose Rolls Royce stopped on day with loud noises from
> the front and oil leaking onto the sand.  When called, the factory
> politely asked about the location of the thing and said they'd "see to
> it".
>
> A cargo plane arrived with mechanics, tools, portable protection shed
> and whatnot.  They replaced the engine and transmission and delivered
> the thing back home.  Then the plane flew away.  When asked what the
> bill would be, they replied, "Oh, Rolls Royces simply don't fail like
> that.  Enjoy your motorcar."
>
> Roy
>
> Roy Morgan
> k1lky at earthlink.net
> K1LKY Since 1958 - Keep 'em Glowing!
>
>
>
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