[ARC5] When Them Chinese Caps Say "400VDC"
Roy Morgan
k1lky at earthlink.net
Tue Dec 4 17:19:49 EST 2012
On Dec 4, 2012, at 3:08 PM, Dennis Monticelli wrote:
> ... the quality-first principle can actually drive DOWN
> total cost, when yield, scrap, and customer returns .... Add to that
> happy customers
I remember a possibly apocryphal story about a sheik in Saudi Arabia
or somewhere whose Rolls Royce stopped on day with loud noises from
the front and oil leaking onto the sand. When called, the factory
politely asked about the location of the thing and said they'd "see to
it".
A cargo plane arrived with mechanics, tools, portable protection shed
and whatnot. They replaced the engine and transmission and delivered
the thing back home. Then the plane flew away. When asked what the
bill would be, they replied, "Oh, Rolls Royces simply don't fail like
that. Enjoy your motorcar."
Roy
Roy Morgan
k1lky at earthlink.net
K1LKY Since 1958 - Keep 'em Glowing!
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