[ADXA] Lotw question

[Roger]

Dennis
About a year ago I dont remember exactly when they posted an update that 
would not automatically install.
There were instructions on downloading from ARRL and manually upgrading.
I think if you missed that one none of the new updates would work 
without the manual download.
Roger, N5QS

On 10/3/2021 8:12 AM, Dennis Schaefer wrote:
> Thanks, Dave - that was my basic problem, that TQSL kept reminding me 
> but then refusing to process the update.  When I went to the ARRL site 
> for tips on “TQSL won’t update”, it had a lot of computer settings to 
> check and implied that you couldn’t just download and install a new 
> version.  Not knowing exactly how the certificates work, I was afraid 
> to take that step until friends recommended it.   However, that 
> appears to be the most common solution, rather than messing with 
> Windows settings.  The only suggestion I might have is for them to 
> show that as a possible solution to try before screwing around with 
> all kinds of settings.  The only caveat is to make a backup first of 
> your certificate and locations first, but that is easy.  Any idiot can 
> do it (as evidenced by my success :).
>
> I’m still not sure why TQSL refused to process any updates itself - 
> maybe somehow the version had just gotten too old but it should be 
> possible to change the error message to something sensible like “your 
> version is too old - back up your certificate and settings and 
> download a new version”.
>
> 73,
> Dennis
>
>> On Oct 3, 2021, at 7:52 AM, David Norris <k5uz at icloud.com> wrote:
>>
>>  Dennis,
>>
>> Usually TQSL will prompt you if there is new version available; 
>> usually there is. I’ll ask Bob at HQ as a follow up on this just to 
>> close the loop. Looks like George and Dave got you lined out but I 
>> want to make sure we’re not having an issue.
>>
>> 73 TU
>>
>> David A. Norris, K5UZ
>> Director, Delta Division
>>
>> Sent from my iPhone
>>
>>> On Oct 2, 2021, at 3:29 PM, Dennis Schaefer <dennisw5rz at gmail.com> 
>>> wrote:
>>>
>>> 
>>>
>>> Lotw problem solved - George Cotton and Dave Jacques suggested that 
>>> I re-install TQSL from the web site and that worked.  I went into 
>>> the old TQSL and made a backup of my certificates, QTH's, etc but it 
>>> wasn't needed.
>>>
>>> I think the problem is that Lotw has worked in the background so 
>>> effortlessly I had no idea how to do things.  Once I set DXlab up to 
>>> communicate with it, I just pushed a button or two and I was caught up.
>>>
>>> Thanks for the help, George and Dave!
>>> 73,
>>> Dennis
>>>
>>> On Sat, Oct 2, 2021 at 2:33 PM Dennis Schaefer <dennisw5rz at gmail.com 
>>> <mailto:dennisw5rz at gmail.com>> wrote:
>>>
>>>     In past days, I had a serious question about Lotw about once
>>>     every other year and Norm Fusaro, W3IZ, could answer it
>>>     immediately off the top of his head.  Sadly, Norm has retired
>>>     now.  I sent an e-mail on Friday to the lotw help desk and they
>>>     will eventually get back to me, I’m sure, but there are a lot of
>>>     smart people here….
>>>
>>>     My version of TQSL is 2.2.2, from 2016!  DXLab keeps reminding
>>>     me that there is a new version available and I have tried to
>>>     upgrade numerous times but TQSL flashes an error message too
>>>     quick to capture and goes away.  On the Lotw site, there are
>>>     some suggestions for solving this problem, but most of them are
>>>     either over my head or I wasn’t in the mood to be an IT guy
>>>     while reading them.   My version works fine but there are a
>>>     couple of new settings I’d like to implement.
>>>
>>>     I don’t want to uninstall TQSL and reinstall because I’m not
>>>     sure how my certificate would be handled.  I made a backup of
>>>     something as suggested and it is on a thumb drive, but the
>>>     certificate stuff has always been a mystery to me.
>>>
>>>     Any suggestions of things that might work.  I don’t really want
>>>     to try 20 different computer settings and hope one of them
>>>     works.  This couldn’t be that difficult!
>>>
>>>     Thanks, 73,
>>>     Dennis, W5RZ
>>>
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