[1000mp] Yaesu Tech Support

Thu, 27 Mar 2003 13:02:57 -0500

Dear Karl and the group --

Interestingly, this "new" tech support number greets me with "no longer in
service..."
It's the same number posted on the VERTEX/YAESU web site. I tried it 3
times. Hmmmmmm...

I have sent eMail to them every day since March 20, with no response.
Hmmmmmm...

These were sent to:
[email protected] , [email protected] , and
[email protected]
so I think I've covered all bases.

I invite you to read the text of the email, and tell me if I/we deserve
better response than this. Or have I completely missed something here? Note
particularly the date of installation and the date of failure. Hmmmmmm...

Thinking of a new Yaesu purchase? Hmmmmmm...

Sorry for the long post/rant/rave.

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Yaesu Quadra Power Supply Failure
VP-1000 Power Supply Serial Number 3C510004
Purchased February 28, 2003
Installed March 3, 2003
Failed March 19, 2003

Conditions:
1. The VP-1000 had been on and the VL-1000 off. I turned on the FT-1000MP,
and noticed that the antenna would not connect, meaning that the ANT 1 relay
in the amplifier was not energized (RL7001). This probably meant that the
VP-1000 was not working.

2. At the time of failure, the VL-1000 amplifier and FT-1000MP transceiver
were off. I then tried turning on both FT-1000MP and VL-1000 amplifier,
amplifier does not come on.

3. On the previous day, the amplifier had been working properly. Only used
once, on 10 meter SSB for 10-minute QSO. Amplifier output power was never
more than 500 watts, peak or average.

4. Up to this point, when amplifier was off, power supply fans and amplifier
relays would occasionally cycle briefly. That is, the power supply was
always on.

5. AC Input was 120 Volts AC 60 Hz. AC Input tested and found good. AC
circuit breaker for that outlet was cycled and found to be good. AC input to
VP-1000 was never more than 120 Volts AC. Not connected to 220 Volts AC.

6. Another AC outlet with known good source of 120 Volts AC was tried. Did
not help.

7. Main Circuit Breaker on rear panel of VP-1000 was On. Cycling it off,
then on did not help. Pressing the red Push to Trip button within the
circuit breaker caused it to trip. It was then turned back on. Did not help.

8. Front panel power switch of VP-1000 was On. Cycling it off, then on, did
not help.

9. DC power cable and Control cable from VP-1000 to amplifier were removed,
then reconnected. Did not help.

10. The REMOTE switch on the rear of the amplifier was off. Turning it both
on and off, with the transceiver both on and off, did not help.

On the VL-1000 amplifier: ALC, Band Data 1, and automatic tune-up cables are
attached to FT-1000MP. The automatic tune-up cable was modified for
FT-1000MP, per the VL-1000 manual. ALC calibration was performed. Antenna
matching with the internal tuner was performed. Resulting SWR was always 1.2
or less. Exciter power was never above 80 watts. 10/12 meter band enabling
was performed.

I am capable of performing service at this end, if you have anything to
suggest.

Carl Kimball  WV1G
+++++++++++++++++++++++++++++++++++++++++++++++

----- Original Message -----
From: "Karl, KB1DSB" <[email protected]>
To: <[email protected]>
Sent: Thursday, March 20, 2003 5:27 PM
Subject: [1000mp] Yaesu Tech Support

Yaesu changed their tech support number.  Thought I would forward for
anyone who may not have it.

714-827-7600 Ext. 6100

Very friendly and helpful folks.

73 de Karl, KB1DSB