[1000mp] RE: 1000mp lost power !AGAIN!

[Mike Gilmer, N2MG]

MFJ is notorious for practically ignoring emails (they even admit this on
their website!) Phone calls are dealt with promptly, however.

73 Mike N2MG


N4ZR wrote:

> Well said, Steve.  I totally agree.  Their turn-around time is supposed to
> have improved, but it sounds like a lot of the old habits remain.
>
> It's discouraging how slowly and unevenly even major companies accept new
> processes.  I tried to order some parts from Sears web site the other day,
> and was told I'd have to call.  I called and was told that documents on my
> order would be coming by USPS in a few days (that was a week ago).  And
> guess what -- the parts arrived, they were the wrong ones, and when I
asked
> if I could be reimbursed for the postage I would spend to send them back I
> was told "that's why we give you the option of returning them to a repair
> center."  so I did a 90-minute round trip for the sake of actually seeing
a
> human credit my visa card that day!
>