[1000mp] Sending a message to Yaesu

[Simon, James H.]

Please ignore the "confidentiality notice" verbiage at the end of my
message. I thought I deleted all the usual law firm content that is
automatically attached to the end of my emails, but missed the last part.

Jim W1YY/7

-----Original Message-----
From: Simon, James H. 
Sent: Monday, May 13, 2002 2:57 PM
To: 1000mp@mailman.qth.net
Subject: [1000mp] Sending a message to Yaesu


FWIW, I just sent a strongly worded email to Vertex in Tokyo suggesting to
them that they need to give some immediate attention to their QC problems
(referreing specifically to the FT-1000MP Mark V), and also to the problems
with respect to the breakdown in the servicing process in California, lest
Yaesu suffer some serious erosion of their competitive position in the U.S.

My Mark 5 developed relay problems after only a few months, and I was
dismayed to learn from the service center in California last week that it
would be at least 4-6 weeks for warranty service (which probably means a lot
longer if that is what they are stating publicly). I suggested to Vertex
that given the quality problems with the Mark V, it was incumbent upon them
to at least provide prompt warranty service to satisfy their obligations to
their many disappointed customers. 

I went directly to Tokyo with my concerns because I though that might have
more impact, but maybe it's just wishful thinking...

> Jim Simon  W1YY/7
> 
> 
CONFIDENTIALITY NOTICE
This email message may be protected by the attorney/client privilege, work
product doctrine or other confidentiality protection. If you believe that it
has been sent to you in error, do not read it. Please reply to the sender
that you have received the message in error, and then delete it. Thank you. 




--- StripMime Report -- processed MIME parts ---
multipart/alternative
  text/plain (text body -- kept)
  text/html
The reason this message is shown is because the post was in HTML
or had an attachment. Attachments are not allowed.
Please post in Plain-Text only.---
_______________________________________________
List Moderator: Richard Lubash N1VXW
1000mp mailing list
1000mp@mailman.qth.net
To Change Options or Unsubscribe:
http://mailman.qth.net/mailman/listinfo/1000mp


CONFIDENTIALITY NOTICE
This email message may be protected by the attorney/client privilege, work
product doctrine or other confidentiality protection. If you believe that it
has been sent to you in error, do not read it. Please reply to the sender
that you have received the message in error, and then delete it. Thank you. 




--- StripMime Report -- processed MIME parts ---
multipart/alternative
  text/plain (text body -- kept)
  text/html
The reason this message is shown is because the post was in HTML
or had an attachment. Attachments are not allowed.
Please post in Plain-Text only.---