[1000mp] Sending a message to Yaesu

[Simon, James H.]

FWIW, I just sent a strongly worded email to Vertex in Tokyo suggesting to
them that they need to give some immediate attention to their QC problems
(referreing specifically to the FT-1000MP Mark V), and also to the problems
with respect to the breakdown in the servicing process in California, lest
Yaesu suffer some serious erosion of their competitive position in the U.S.

My Mark 5 developed relay problems after only a few months, and I was
dismayed to learn from the service center in California last week that it
would be at least 4-6 weeks for warranty service (which probably means a lot
longer if that is what they are stating publicly). I suggested to Vertex
that given the quality problems with the Mark V, it was incumbent upon them
to at least provide prompt warranty service to satisfy their obligations to
their many disappointed customers. 

I went directly to Tokyo with my concerns because I though that might have
more impact, but maybe it's just wishful thinking...

> Jim Simon  W1YY/7
> 
> 
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