[1000mp] Mark V "3 strikes you're out" policy

[Bert Garcia]

What you don't read here is the failure rates for Kenwood or Icom, nor do
you read about their success or failure in handling repairs.

While I too would be discouraged to have a new radio fail and would blame
Yaesu, it has not happened to the vast majority of Yaesu buyers.  More
specifically, I have had eight new Yaesu radios without a single failure (5
HF, 3 VHF).  I've sold one and the remaining seven radios work perfectly
(and one is a Mark V).

Apparently, David's MP and 847 are working just fine........

Bert, N8NN

----- Original Message -----
From: "David A. Minster" <dminster@optonline.net>
To: <1000mp@mailman.qth.net>
Sent: Saturday, July 27, 2002 16:22 PM
Subject: [1000mp] Mark V "3 strikes you're out" policy


> I've been monitoring the list for a while now, and have been increasingly
bothered by the fact that if I wasn't on this list, I would have NO IDEA
about these Mark V problems.  This is EXACTLY the kind of thing I would
expect to see reported in QST or taken up by the ARRL.
>
> If Yaesu is having major problems with the Mark V's - which it is crystal
clear they are - I for one would like to see QST research the problem and
help Yaesu deal with it.  I love my MP, my 847, and my 736.  The last thing
I'd like to see happen is for Yaesu corporate to get pissed off watching
future sales walk away because of an obvious production problem - one that
they can't seem to fix after numerous shots at it...
>
> Take the Tylenol case and apply the thinking.  Get the word out - recall
the bad batch - get the replacement radios out there and get on with it.
Whatever is wrong must not be simple to fix or they'd have it licked by now.
>
> I could go on, but my point has been made.  Any other points of view?
>
> David, NA2AA
>
>
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