[1000mp] Warranty Service -- my experience

[bill thomas]

I was told that if not under warranty that repair turnaround was at least 8 
weeks.  I just talked to them last week about my MP.  I have a an 
intermittent with the DSP which I believe to be is the 66.666 crystal.  I 
decided to order one and fix it myself.  I called them a week after the 
order and it had still not gone out though they showed it in stock.  So you 
can't get parts either.  The last time I sent my MP in was about 18 months 
ago.  It had a bad BPF and the turnaround was 9 weeks and only then because 
I called them and hounded them about it.  I like my MP, but if ICOM had an 
equivilent, I would have an ICOM.  My experience with their repair 
department has always been great and no more than 2 weeks.


Bill k1xt@hotmail.com

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