[1000mp] Warranty Service -- a report from the front

[Pete Smith]

Hi Bob -- It *is* a strange operation, considering how important MPs and 
Mark 5s, and service in general,  are to their reputation.  Andy identified 
himself as Service Center Supervisor (a supervisor or the supervisor, who 
knows?) in a recent e-mail, but he doesn't strike me as much of a 
grown-up.  I've always had pleasant and informative dealings with Jerry 
Darby, while my dealings with Chip Margelli have been indifferent to 
unresponsive.  I don't know who John Lynn is or where he fits -- do you?

I'm going to give this current thing a week and then call them again.  I'll 
keep Lynn's extension in mind in case the front door proves equally 
frustrating next time...

73, Pete N4ZR

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