[Yaesu] Re: Yaesu Warranty on Used FT-897D?

[Artmouton]

No different from Ten-Tec.  I was looking at an almost brand new Orion II 
for which the warranty card had not been sent in.  I emailed TenTec service 
dept and was told, in no uncertain terms that their warranty 
non-transferable and is to the initial purchaser, only.
That kept me from buying both that Orion and the possibility of buying a new 
one from TenTec, if that is their attitude.
Art K5FNQ

----- Original Message ----- 
From: "kd4e" <kd4e at verizon.net>
To: <Amateur-repairs at yahoogroups.com>; "Yaesu Reflector" 
<yaesu at contesting.com>; <yaesu at mailman.qth.net>; <FT897 at yahoogroups.com>
Sent: Thursday, August 03, 2006 10:48 PM
Subject: [Yaesu] Re: Yaesu Warranty on Used FT-897D?


>>> Beat them at their own game. Keep your communication to a minimum, give
>>> only information required to diagnose/repair the unit, send it in with a
>>> copy of the receipt, and use a return address such as your work qth, or
>>> just use the name of the original purchaser with your return address. We 
>>> have all moved at one point in time, no?  Get the idea?
>>
>> I just assume that a used item has no factory warranty. I always have, 
>> and
>> I always will, no matter what sort of tricks others are willing to play.
>> 73, Paul K4PDM
>
> As a Biblical Christian to whom that means everything
> I cannot engage in anything that even sounds deceptive.
>
> I need an official word from Yaesu if they will honor
> the warranty based on the serial number on record as
> covered -- or if their official policy is to duck their
> obligation to support their gear on the thin excuse that
> the owner has changed.
>
> If Yaesu will not honor their warranty to that serial
> numbered rig then I will make my buying decision based
> on no warranty service available -- it harms the original
> buyer by reducing the value of an otherwise nearly-new
> used rig and may harm future Yaesu sales if other
> manufacturers are more buyer-friendly.
>
> And no, I don't know if this makes Yaesu any different
> than any of the other manufacturers or if they are all
> equally anxious for an excuse to avoid supporting their
> rigs.
>
> -- 
>
> Thanks! & 73, doc kd4e
> http://bibleseven.com
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