[Yaesu] Re: Yaesu Warranty on Used FT-897D?

[kk2ed at comcast.net]

Beat them at their own game. Keep your communication to a minimum, give only information required to diagnose/repair the unit, send it in with a copy of the receipt, and use a return address such as your work qth, or just use the name of the original purchaser with your return address.  We have all moved at one point in time, no?  Get the idea?

As long as you received the original receipt when you bought the radio from the original purchaser, you are ok. The old "got it as a gift from the rich uncle" also works.  

As with anything else nowadays, you need to be one step ahead!


-------------- Original message -------------- 
From: kd4e <kd4e at verizon.net> 

> >>> Anyone know if Yaesu will honor the warranty on 
> >>> a FT-897D if it is now owned by someone other than 
> >>> the original buyer? 
> >> Sorry, no. The warranty states that the "Limited 
> >> Warranty extends only to the original retail purchaser..." 
> >> 73, Dan KE7HLR Reno, NV 
> > Alan Rabin wrote: 
> > I personally have never seen Vetex Standard deny a warranty 
> > claim on any unit that based on the serial # should be under 
> > warranty. I am a LMR dealer but I don't expect anything less 
> > from the "yaesu" division..Alan 
> 
> OK, now I am confused, perhaps because Yaesu has not clarified 
> this in any public forum (esp. not on their Web page). 
> 
> Does anyone know of a clear statement from Yaesu as to their 
> policy re. rigs re-sold during a valid warranty period? 
> 
> Sure would be valuable to many to know. Is this one of 
> those unfortunate "secret warranty" things common across 
> multiple industries that saves companies money on unmet 
> warranty obligations yet allows special treatment for the 
> most noisy and/or favored customers? 
> 
> -- 
> 
> Thanks! & 73, doc kd4e 
> http://bibleseven.com 
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