[Yaesu] Operator's manuals today

Mon, 1 Mar 2004 18:53:35 -0500

Now my $.02 worth,

I agree. I have Direct TV and it is a very good system compared to Dish
Network. But one night I was watching a movie from Pay Per View and half way
through the movie there was a thunderstorm and I lost the picture. A few
days later I called to get a credit and the customer service is in India or
the Phillippines. I asked her what country she was from after ten minutes
explaining to her I wanted a credit. Of course she is not allowed to tell
the customers that. Later I asked her a question and her reply to me was " I
cannot give you that information because my mouse tells me no". For 4 bucks
it was easier to just hang up.
73's
john

----- Original Message ----- 
From: "Kay W. Hargis" <[email protected]>
To: <[email protected]>
Sent: Monday, March 01, 2004 6:05 PM
Subject: FW: [Yaesu] Operator's manuals today

> Just my $.02...
>
> I have noticed, not only on amateur radio equipment, but anything made
> in a foreign country, the manuals have "lost something in translation".
> It is a crying shame that the stateside offices of equipment made abroad
> do not take the time to make sure the instruction manuals are translated
> correctly... Very frustrating, because you try to read the manual and it
> is so disjointed and gramatically incorrect you cannot get a clear
> instruction of what you are supposed to do..
>
> Lets hope some of the Yaesu, Icom, Kenwood et al companies that import
> equipment get this message..
>
> Kay
>
> -----Original Message-----
> From: [email protected] [mailto:[email protected]]
> On Behalf Of Jerry Lofstead
> Sent: Monday, March 01, 2004 3:11 PM
> To: John Geiger; [email protected]; [email protected];
> [email protected]
> Subject: Re: [Yaesu] Operator's manuals today
>
>
> John,
>
> Well, they have joined the real world... Most people don't know how to
> read or at least this is what it looks like...  They DO NOT read the
> manuals and then are dissatisfied with the equipment because it does now
> "work properly", having never cracked the book!  This is a big problem
> if you watch the various lists.  The answers to most questions are in
> the manual!
>
> They do not include schematics because no one knows how to read one.  If
> you need one, in most cases, they will send one on request, for FREE.
>
> Jerry
> W3CDE
>
>
> ----- Original Message ----- 
> From: "John Geiger" <[email protected]>
> To: <[email protected]>; <[email protected]>;
> <[email protected]>
> Sent: Monday, March 01, 2004 5:03 PM
> Subject: [Yaesu] Operator's manuals today
>
>
> > Has anyone else noticed a change in the level that
> > Operator's manuals are written at today?  I have
> > recently picked up a few older pieces of equipment
> > here and there, and the manuals from 15-20 years ago
> > are a world of difference from todays.
> >
> > The older manuals would first thank you for purchasing
> > the equipment, and had circuit descriptions, block
> > diagrams, alignment procedures sometimes, and were
> > generally written at a high level.
> >
> > Todays manuals look like they are written for the
> > under 70 IQ crowd.  They have cartoon figures.  They
> > usually have a "your first QSO" section which really
> > insults your intelligence.  It is written like we
> > wouldn't know how to turn on a radio, tune in a
> > frequency, and push the mic button without being
> > guided through it step by step.  There are no circuit descriptions,
> > alignment procedures, or block diagrams anymore.
> >
> > Now part of this might be cost, in that the
> > manufacturers want to cheapen the cost of manuals and
> > save all of that stuff for the service manual, but I
> > also wonder if this is saying something about the
> > competency of hams today versus in years past.  If it
> > has changed that much, the last thing we need to do is
> > make the licensing procedures any easier.
> >
> > Just an interesting observation.
> >
> > 73s John NE0P
> >
> >
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