[Yaesu] Request for opinions-Yaesu Repair

[Mort Arditti]

Gary,

You are correct. All big three, including Alinco have lousy
service.
However, there is not reason why we the buyers should not
put the pressure on the management.

Yaesu makes very good radio, and the repair rate is probably
low. However, our $ is what keep the amateur division of the
these companies in business. We pay top $ for the product and
service. We are entitled better service.

I fully believe to first try the nice way. But, it does not work,
the 'big stick' may be the answer. If accept the crappy service
and they get away with it, why would they change.

The 'big stick' has worked for me many times.  In my case it
was writing to the President, CEO, GM or whoever is at the
top.

By the way Gary. Another pet peeve with me is the penny pinching
of the design. On several Kenwood and Yaesu (no experience with
Icom) radios, the voltage regulators do not have over voltage
protection. When a $1.00  5V fails short, you may be looking at
several hundred $ repair bill. Why don't they include this simple
function as part of the product?
My FT 1000 has at  least three such regulators (main ones). I hate
to think what will happen if one of the shorts. Now that the radio
is out of warranty, I am designing the over voltage protector and will
add it to the radio. The line fuse will protect the radio.

Anyhow, this is my view.

Best to you and thanks for taking the time.

73,

Mort
----- Original Message -----
From: "Gary Johnston" <ka6qfb@gte.net>
To: <yaesu@mailman.qth.net>
Sent: Sunday, January 20, 2002 5:22 PM
Subject: Re: [Yaesu] Request for opinions-Yaesu Repair


> Well I think Mort, KB6BSN is getting carried away as both Icom and Kenwood
> suffers the same problems and in some cases worse.
>
> Try to buy parts from Icom for older radios, in many cases they are not
> available.  Since Kenwood out sources their service under their name, the
> techs never knew what ham radio was until they got a job fixing them.
>
> I had two Icom 706's ..one original and one mark and the noise blanker on
> both of them was terrible for HF Mobile.
> Saw and played with the FT-100 in Tokyo on a business trip, came home and
> sold my 706 and waited for the FT-100.
> I made sure 2m/440 worked but use separate radio.
>
> Bottom line is the grass is not greener on the other side!
>
> Gary-K5QFB
> Ponder, TX
>
>
>
>
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