[Yaesu] Request for opinions-Yaesu Repair

[W2WU]

Marshall & all:
Warranty work always has priority. It (a) promotes repeat customers who (b)
bring new sales & write testimonial letters, for free advertising that
maximizes profit. It's debatable if factory or dealers always use FIFO
repairs.  I've worked on LMR & marine radios.  My supervisor preferenced (1)
municipalities, (2) the "peaches,"  (easy)  T / M ones for maximum profit, &
(3) the "dogs" {obvious.}

Contract work wasn't liked or given priority, unless it qualified as
municipal / government. Commercial customers, like the preceding,  paid a
flat contract rate for their fleet.

You may have certain legal rights if you can prove functionality was worse
when you got the 736  back. I'm not an attorney, so can't advise you,  but "
I've been there / done that applies." It's funny how vendors change stories
when contacted by officials.

Caveat Emptor. I'm sure you'll get solid advice on the reflector.  73,
<W2WU>
----- Original Message -----
From: Marshall V Pochay <uu9rvg@shawneelink.net>
To: <yaesu@mailman.qth.net>
Sent: 19 January, 2002 07:31
Subject: Re: [Yaesu] Request for opinions-Yaesu Repair


> My 736R was at Yaesu for 16 weeks, and when it came back it was worse than
> when it went in.
> If you find some one let me know.
> Marshall W9RVG
> At 08:53 AM 1/19/2002 -0600, you wrote:
>
> >I would like to hear opinions (pro and con) and recommendations for
repair
> >firms and individuals that work on Yaesu equipment. I have a FT-920 that
I
> >am going to need to have repaired, and wonder if there is an alternative
to
> >Yaesu repairing it, since it is out of warranty. Any comments regarding
> >people to stay away from can be sent directly to my e-mail address, while
> >all others can be posted on the reflector.- Thanks, Dan N5NBK
> >
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