[TVARC] CQ WW WPX CW

[Frank M]

If anyone is not operating the contest, I have an issue and need some guidance.
I am making contacts using N1MM+ and they are being logged with RST, S/N As required. They show up as multipliers but always show as 0 points. 
Not sure why? Also, not fully familiar with N1MM+ but have used it in the past with this problem and without. However, I live in The Villages and therefore, can not remember the solution!!!  
Any ideas????

Frank KA1AF