[TheForge] TheForge Digest, Vol 150, Issue 1

[jerry Frost]

Either Airgas or Aireliquide here exchange cylinders, no questions asked,
they don't even look at the inspection certification stamp. I bought my
cylinders more than 30 years ago and they've been long gone, exchanged. All
my cylinders are reasonably young, have good valves and current inspection
stamps.

If they demand you buy new cylinders, go somewhere else or do so. Don't give
them your old ones, they're yours. <SHEESH> If nothing else the bottom of an
oxy cylinder makes a nice dishing swage, they also make cool sculptures.
Check out Clyde Wynia's site, "Jurustic Park" for examples of welding
cylinder bells and sculptures. His local gas supplier drops uncertifiable
cylinders off at his place by the truck load.

The liability for companies filling high pressure cylinders of any kind is
HUGE, I don't hold it against them for not filling questionable cylinders.
It's a lot safer for them to NOT fill cylinders at all, exchanging them puts
the risk at a place that's designed to inspect and fill them. Refusing to
exchange without a current contract is strictly an individual outlets
choice. Go elsewhere even if you have to drive a while, consolidate trips
and pick up other stuff. Don't forget to tell the other vendors losing your
business why you're buying elsewhere. If other suppliers are losing business
they will apply pressure. You're just consolidating travel and fuel
expenses, nothing personal it's just the bottom line speaking. You'd be
HAPPY to buy locally but you have NO choice but to go elsewhere to buy your
torch supplies. Killing more birds with one stone is only logical.

Apply a little pressure with corporate. Yelling at the counter that only
gets you flagged as someone to ignore. NEVER yell or call names on the phone
either you MUST stay calm, assertive but calm or get flagged "to ignore."
Seriously, I've been on the receiving end of complaint calls and "Flag and
ignore future calls from folk who yell" is POLICY.

So, complain to corporate, talk to the bosses secretary, they hold the real
power but be nice. 

I live about 8 miles from both a gas and a steel suppliers, plus industrial
hardware, fastener, plumbing, etc. suppliers. When I have to drive to
Anchorage to buy something I make a list and fill it while in a city that
does NOT charge sales tax. Prices may be a little higher but not as high as
the sales tax makes it here in the Valley.

Mentioning lost sales to companies other than the greedy gas supplier is a
good way to apply pressure to the greedy guys. Works better than complaints
to the BBB.

This isn't really something to get worked up about, just deal and move on.

Frosty
-----Original Message-----
From: TheForge [mailto:theforge-bounces at mailman.qth.net] On Behalf Of C&J
Allcorn
Sent: Monday, July 18, 2016 4:08 AM
To: theforge at mailman.qth.net
Cc: jallcorn at suddenlink.net
Subject: Re: [TheForge] TheForge Digest, Vol 150, Issue 1

I tried exchanging the ox/ac cyl I bought 40+ years ago at Airgas and was
told the same thing, needed an account, etc. Plus, I would NOT get my CO
(Customer Owned) cyl's back, they would be Airgas cyls.
Went to another weld supply and they exchanged like old times, don't need a
bill of sale or anything.
Depends on the company.
James (Paris,TX)
>     5. Oxygen & Acetylene cylinders (terry l. ridder)
>     6. Re: Oxygen & Acetylene cylinders (Mike Mastrangelo)
>

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