[TheForge] Kinyon power hammer plans...

[Dave Mudge]

Dear Todd Rich,
I am writing to see if the problem that you had with the back order of
your air hammer plans
has been resolved to your satisfaction. Please let me know if you are
satisfied and don't hesitate
to contact me if you have any other problems.
dave mudge
abana vice president

On 8/29/07, Todd Rich <torin at panix.com> wrote:
>
> Some of you may remember back in May when I was trying to order a set of Kinyon
> plans and looking to borrow a set while I waited for it while they were
> backorderd.  I was able to borrow a set for a couple of weeks and got the
> information I needed.
>
> However, I'm *still* waiting for the ordered plans to show up.
>
> And after the phone call I had this morning I think the members of ABANA should
> know how one of the companies that ABANA has contracted with are actually
> dealing with their members.
>
> I place the order on 5/21.  After about a week it hasn't arrived, so I call and
> find it is back ordered.  Ok, not really a problem.  I ask how long it will
> take to get back in stock and I am told about a week or two.
>
> I call back in two weeks and I'm told they aren't in yet, but probably next
> week.
>
> Rather than bore you with a count by count, about late June, early July, they
> start switching over to it has come in, and has already shipped. Finally, about
> a week before I go to Pennsic, about the 4th time I'm told it has been shipped,
> I am assured, 100% is has shipped.
>
> Well about 3 days before I leave, I find a fradulent charge on one of my credit
> cards.  I haven't made any charges on it in over a month, so I let them shut it
> down and issue me a new new number.
>
> Well, I get back from Pennsic (2 weeks for those who don't know), and I find a
> letter telling me that they can't ship the plans because the charge was denied.
> Sure enough, it was the card in question.  So, on the 13th, I call them, and
> given them a different number and they tell me it is in stock and will ship.
> This is the 13th of Aug.  Well, this morning I call and find out that it is out
> of stock, and they are expecting more in on the 5th of Sept!  The person is
> apologetic, and says she doesn't know who kept giving me the incorrect
> information (I got both male and female CS reps telling me it was shipped), but
> they were out of stock until the 2nd of July.  And when I ask why wasn't it
> shipped to me the, it got shifted to, "Well maybe it was the 20th, I don't have
> that screen up."
>
> In any case, I'm sick of waiting over 3 months for this, and I'm REALLY sick of
> being lied to.
>
>                 Todd Rich
>
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