[TheForge] ABANA problems

Saint Phlip phlip at 99main.com
Mon Jun 19 21:39:13 EDT 2006


On 6/17/06, dave mudge <dave at magichammer.net> wrote:
> Saint Phlip,
> Sorry that you had a problem navigating the ABANA web site.
> We try to set it up in what seems to be the most logical manner that we can
> come up with.
> You were looking for the phone number to conduct business, so look under
> "ABANA Business".
> You wanted to contact someone, so look under "Contact Us".
>
> I am open to any suggestions that you or anyone may have to make navigating
> the site easier.
> Thanks,
> dave mudge
> ABANA Membership Services

Dave, while I'm sure your organization makes perfect sense to you,
where on the site doesa it say, "For membership problems, contact
LeeAnn? Or for magazine problems contact Rob? Etc.

Dave, the "Business" designation indicates to me that that is the area
to look at if I want to buy advertising from one of the magazines or
something. The biographies are nice, but none of them gives any
indication of what involvement the appropriate person has in the
organization.

My suggestion is to make the website a bit more informative. Members,
and particularly prospective members, aren't going to know intuitively
that LeeAnn is the person to contact regarding memberships. Many of us
could give a hoot less who the personalities are. I've avoided
membership because I had no interest in the politics- I get enough of
that crap in the SCA. Just give me a hammer, and leave me alone ;-)

-- 
Saint Phlip

Don't like getting old? Beats the Hel out of the alternative.

The purpose of life is not to arrive at the grave, a beautiful corpse,
pretty and well-preserved, but to slide in sideways, thoroughly used
up, totally worn out, proclaiming, "Wow! What a ride!"


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