[TheForge] Postal woes..a lesson learned

[H and P Foster]

I am writing this feeling very relieved as a client in Colorado has finally
received a package that I had sent from central Canada on Dec 9.  They had
paid for the order by PayPal on the 9th and chose that I send it regular Air
Mail as opposed to Express Post as it saved about $8.00

Well we had just about given up hope of it arriving and I was planning to
start redoing the order of 11 items. I had started an investigation at this
end at Canada Post who promissed a refund up to a max of $130.00 even though
the parcel was not insured.  I was told wrongly that I could not insure this
type of mail.

In the future for my own piece of mind and sanity retention, I will only
ship Express Post where I can insure for the amount I choose, and I get a
tracking number that I can use to follow the parcel on the internet until it
gets received.

I'm sure some of you have had similar situations in the States

Harry Foster
Rusty Dog Forge