[TheForge] Computer question YAK

[Peter Fels And Phoebe Palmer]

This is my first Dell, The machine's mostly OK and was cheap but the 
Indian tech support was incredibly incompetent after very long waits. 
This is my last Dell....Pete F

TristerK@aol.com wrote:

>I have to call Dell tech support all the time and most of it is now run out of India. The accents vary from heavy indian to english public school and the language skills also vary, add to this the fact that Indian English is NOT American English and the enormously fustrating satallite lag and you have a terrible Tech Support experience. Also, the tech's I have dealt with were, in computer terms, as dumb as doorknobs - odviously "trained" rather than knowledgable. OTOH if you're lucky and get an american, Dell's tech support is still pretty good, sometimes I dial a few times and get lucky.
>
>As an aside, the only consistantly worse tech support is from Gateway, deep southern accents and no computer vocabulary at all. Go figure.
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