[TheForge] Public art project

[Daniel Crowther]

>But if you dont make some of those higher ticket
>items, you sure cant sell em.

I agree.  We have gotten the odd request for something big that we've never 
made before.  But mostly the instant you say "I've never done that", you 
can see the wariness enter the customer's eyes.

But I think I'd add that there's more to it than just making lots of new 
types of items to sell.  You've got to be intimately involved with your own 
product line.  By this I mean build it for yourself or a close 
friend/family member so you can get good HONEST feedback.  This is 
immensely helpful on 3 counts.  First, you've introduced new product for 
which you have an example readily available for photos or even 
display.  Second, any difficulties or design/process modifications can be 
corrected and evaluated without confirming that 'wariness' look the 
customer gave you.  Three, when all is said and done you can say "Sure, 
I've done that before!"


Dan Crowther
http://www.oakandacorn.com
http://home.nycap.rr.com/clancrowther