[TenTec] ten-tec

Tue, 13 Jan 2004 16:29:12 -0600

Thanks Tom you said it for me.  We do not make our self more glossy by kn=
ocking the polish off of others.
John W9DND

----- Original Message -----
From: tbeltran
Sent: Tuesday, January 13, 2004 4:25 PM
To: [email protected]
Subject: Re: [TenTec] ten-tec

> now try taking your jap radio to there repair place tell them you messe=
d
it up and see if they fix it for free

I think TenTec has great support, but I would imagine with any business,
there will be some dissatisfied customers (either appropropriately or
inappropriately so), as well as satisfied customers.  I have several
Powermites and an Argonaut  509, and TenTec has been very helpful.  The
Orion is a very impressive rig.  But I also have a Yaesu, and I had a
similar experience, where I drove down to the Yaesu facility in Costa Mes=
a,
CA.  The Yaesu folks were very friendly and helpful - they suggested a
restaurant where I could go while they repaired my rig.  When I returned
they had replaced parts on the antenna tuner board and like TenTec, they
checked it over and made sure everything was up to spec.

One more thing - the reason I was attracted to ham radio, back in the lat=
e
'60s, was the ability to talk with folks in other countries.  I enjoy
talking to JA's and find them as a group, to be mostly considerate hams w=
ho
are a joy to work. In fact, I cannot think of a bad experience I've had w=
ith
hams from Japan.  I wonder if it is necessary, in comparing radios, to us=
e a
perjoritive word such as "jap radio," "rice box," or other such terms to
describe radios made in Japan, at least in part by fellow (albeit japanes=
e)
hams.  There must be other ways to register one's patriatism then by usin=
g
such terms to describe persons from another country.  Tom W6EIJ

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