Tech Support: "I need you to right-click on the Open Desktop." Customer: "OK". Tech Support: "Did you get a pop-up menu?" Customer: "No." Tech Support: "OK. Right-click again. So you see a pop-up menu?" Customer: "No". Tech Support: "OK, sir. Can you tell me what you have done up until this point?" Customer: "Sure. You told me to write "click" and I wrote "click".