[SOC] Voice recognition software

Ian C. Purdie ianpurdie at integritynet.com.au
Thu Mar 29 01:11:05 EDT 2012


Ian C. Purdie wrote:
> Any other country using voice recognition software for telephone banking?

Considerable confusion has ensued here. This VR system has absolutely 
nothing to do with:

"May I speak to Mr. Smith"

It has everything to do with my [solely my voice pattern only] digitised 
recording, held on record as to my answer to the question:

"What is your access code?"

Reply? 12345678. It's not necessarily checking the numbers, it's 
checking my recorded voice pattern saying those numbers.

I could say it in Chinese and it would be quite happy if it matched my 
original "voice pattern" recording.

> I phoned one of my banks [yep I be a super capitalist basket] today. 
> After doing the business, I was invited to hold the line and record my 
> voice for voice recognition in the future:
> 
> I had to repeat three times each of the following:
> 
> Name: Ian Purdie
> 
> Access code: 12345678
> 
> Date of birth: 24th March, 1942

Thanks! :) 72/73's

Ian C. Purdie
Budgewoi N.S.W. Australia - Co-ords -S33° 13' 54.70", +E151° 33' 4.75"
VK2TIP "I'll give ya the TIP mate" QRP-L #1978. SOC #171 FP#91
http://www.electronics-tutorials.com/


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