[SOC] SOC Weekly Award to FEDEX!
W2AGN
[email protected]
Sat, 11 May 2002 12:14:20 -0400
For Second Class Operation above and beyond the call of Incompetence!
I recently bought a Drake C-line from a Ham in Indiana. He really packed it
well, and shipped it in 4 boxes, via Fedex. He sent me the tracking numbers.
I was delighted to see, on checking tracking this past Thursday, that all 4
boxes were "on truck for delivery." Even more so when a 3:52 PM, the Fedex
truck arrived....with 3 boxes.
A check on tracking that evening showed 3 delivered. Friday morning, the 4th
box had another entry "out for delivery." So I waited, and waited....
I finally called their so-called "customer service" at 5:30PM. I was told the
missing package was put on the WRONG truck for delivery on Thursday, but I
should certainly see the Fedex arrive with it any minute...I waited, and
waited...
Never arrived. Called customer service. Sorry, can't help, those people only
work Monday-Friday. Check back Monday;...when I can again wait, and wait.....
I thought UPS was bad, but with them, at least you get the stuff..maybe a bit
banged up, but....
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John L Sielke W2AGN
[email protected]
http://www.w2agn.net