The ARRL Awards System has (3) flow processes: One process is Logbook; one process is Paper Applications by Mail; and the last process bring Logbook and Paper Applications together in a Master DXCC Processing System. At present, while the Logbook program is now allowing customers to submit/complete Award applications online (this began about July 1st), the Master DXCC Processing System remains offline, therefore we are not yet able to fully complete final processing of any DXCC applications at this time. As soon as the Master DXCC Processing System is back on line, we can then finish the final processing of Paper or Logbook applications received.
Worked All States (WAS) applications, endorsement stickers and certificates are able to be processed and certificates are able to be printed and mailed, as they do not flow through the Master DXCC Processing System.
VUCC applications are being processed and completed, however certificates cannot yet be printed as we have some remaining IT matters to complete with our in-house printer used for VUCC certificates.
Please also note that as the "Online DXCC" application system is not yet operational - it too is tied to the Master DXCC Processing System currently offline.
Future updates regarding Awards processing will be posted here, and will be available from the ARRL website under the ARRL Systems Service Disruption header at http://www.arrl.org/news/arrl-systems- service-disruption
Thank you for your continued patience and understanding.